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Knowledgebase
Knowledgebase : English Version
Apply MyPearson account / Companion website account
(8)
Why are teachers required to register for their personal MyPearson ID? (Teachers)
Guide to register for your MyPearson ID (Teachers)
How to apply for MyPearson ID? (Teachers)
Do those who teach more than one subject need more than one ID? (Teachers)
How to apply for or retrieve this school year’s ID? (Teachers)
How do teachers / schools obtain student accounts’ login information for the school year? (Teachers)
Do students need to register for their personal MyPearson ID? (Teachers)
How do students obtain accounts’ login information for the school year? (Students)
Companion Websites
(4)
Unable to login on Window XP
Unable to login on - Window vista / Win7
Guide to register for your MyPearson ID (Teachers)
Why can’t I use the music player within the Music subject website?
Online Assessment Centre (OAC)
(3)
How can teachers customize the selected assessment papers?
How can teachers change test paper setting ?
How can teachers view students' results ?
Fronter
(10)
How do I verify my SCORM course is valid?
What are the different room export options?
Issue when copying a folder which contains pages
Re-using an existing room from last year (SOY)
What happens to hand-ins/files after the user is deactivated?
What are the limitations on iOS (iPhone, iPad)?
What file formats can I upload to Fronter?
Why can't I remove a test from the learning path?
Why can't I access Fronter?
How can I add to improved security in Fronter?
Easy Pen
(3)
How can I download new audio files to my EasyPen ?
How can i get a download code?
My download code cannot be used.
E-Book CD-Rom
(4)
Why cannot show the Ebook content ? (Window XP)
Why cannot show the Ebook content ? (Window7 / Window Vista)
Error message ---- "An exception of class OLEException is error"
Why my E-Book cannot run properly on my computer ?
Question Bank CD-Rom
(3)
Error message ---- "An exception of class OLEException is error"
Why cannot install Question Bank CD-Rom ?
Why cannot launch Question Bank Program after completing the installation?
Dictionary CD-Rom
(4)
Why doesn't my "Longman Active Study English-Chinese Dictionary (3rd Ed)" work on computer running on Microsoft Windows Vista and Microsoft Office 2007?
Why doesn't my "Longman New Junior Dictionary(English-Chinese) (3rd Ed)" work on computer running on Microsoft Windows Vista and Microsoft Office 2007?
Why can't I copy my " Dictionary CD-Rom" content to my computer ?
How can I uninstall the program of the Active Study English-Chinese Dictionary (4th Edition)? How do I backup my bookmarks and notes?
Other CD-Rom Product
(1)
How to launch "Interactive Science 2nd Edition Student CD-Rom"
